Crucial Habits, Inc. Terms and Conditions

Effective/Updated as of April 25, 2024

User Agreement for Crucial Habits, Inc. 

Crucial Habits, Inc. (“CHI” or the “Company”) offers crucialhabits.com and related products and services services (collectively the “Site”) to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”).

IMPORTANT: READ CAREFULLY BEFORE ACCESSING OR USING CRUCIAL HABITS, Inc. PROPRIETARY SYSTEM INCLUDING ANY AUDIO AND/OR VISUAL PRESENTATIONS AND PROGRAMS ASSOCIATED WITH CRUCIAL HABITS, Inc. SERVICES.

Please read these Terms and Conditions of Use very carefully. You must agree to these before you are permitted to use any Crucial Habits, Inc. digital or downloadable resources, online courses, one-on-one or group coaching, classes, programs, trainings, videos, or member portals. 

Modification of These Terms
We reserve the right in our sole discretion to change, modify, add, or remove the Terms, conditions, and notices under which the Site is offered. It is your responsibility to check periodically for any changes we may make to these Terms. Your continued use of this Site following the effective date of changes to these Terms or other policies means you accept and consent to the changes.

At checkout, you will receive the services outlined on the web page where you register for coaching services with Crucial Habits, Inc. Crucial Habits, Inc., in its sole right and discretion, holds the right to adjust the program offerings or pricing at any time. Except as otherwise expressly provide for in these terms of agreement, any adjustments to the program will take effect following notice to you. 

This Agreement (“Agreement”) is a legal contract between Crucial Habits, Inc., a Wisconsin corporation with a mailing address of P.O. Box 428, New Glarus, Wisconsin 53574 (“Crucial Habits”), and you. 

WHEREAS, Crucial Habits, Inc. is engaged in this business of client coaching services; and

WHEREAS, you desire to engage Crucial Habits, Inc. to provide coaching services to you in the form of Audio and/or Visual Presentations, as well as personal and group coaching and evaluation;

NOW, THEREFORE, the Parties agree as follows:

SECTION 1: Membership and Program Fees

1.1.  Programs: Under the terms of this Agreement, Crucial Habits, Inc. agrees to provide coaching services to you in the form of Audio and/or Visual Presentations, as well as personal and group coaching and evaluation in exchange for a Program Fee. Program Fees will be determined according to paragraph 1.2. below. Your access to such Programs is made conditional on payment of such Program Fee.

1.1.2. Term: The Term of this Agreement will commence upon your acceptance of this Agreement and payment of the applicable Program Fee. you agree and understand that upon commencement of the Term of this Agreement, you will become enrolled in the Crucial Habits Coach Certification Program with Crucial Habits, Inc.

1.2. Program Fees: By accepting the terms of this Agreement, you agree to pay Crucial Habits the fee that is correlated with the program you have chosen and available at checkout. 

If you have selected a program with a one time fee, you will not be charged further at this time.

1.3 Automatic Billing: If you have selected a recurring membership, an automatic recurring payment will be made as outlined in the terms on your enrollment page using the same payment method provided for your first payment.   If your automatic recurring payment is declined or unable to be processed for any reason, you will be notified of this via email. Crucial Habits, Inc. may in its sole discretion permanently restrict your ability to use a certain payment method if that payment method fails. In the event any payment is not made and you do not make the required payment within 3 days of your payment due date, your service will be suspended or canceled.  If you would like to change your automatic recurring payment method, reach out with the new card information 5 days prior to your payment date.

1.4. No Refunds: By accepting the terms of this Agreement, you agree and understand that you are foregoing the right to claim any refund of fees paid for access and use of the Program(s) offered by Crucial Habits, Inc. You further acknowledge that in accepting the terms of this Agreement and affirmatively seeking the benefits of and membership in such Program(s), You are taking full responsibility for your own success. Thus, you agree that you will not request a refund.

SECTION 2: NO WARRANTIES

2.1.  Success not Guaranteed: By accepting the terms of this Agreement, you agree and understand that Crucial Habits, Inc. provides Program(s) related to coaching only and guarantees no specific results. Crucial Habits, Inc. warrants that Programs will be provided in a workmanlike manner, and in conformity with generally prevailing industry standards. THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND ANY ORAL OR WRITTEN REPRESENTATIONS, PROPOSALS OR STATEMENTS MADE ON OR PRIOR TO THE EFFECTIVE DATE OF THIS AGREEMENT.  YOU further acknowledge that in accepting the terms of this Agreement and affirmatively seeking the benefits of and membership in such Program(s), you are taking full responsibility for your own success.

2.2.  Limited Liability: Client’s sole and exclusive remedy for any claim against Crucial Habits, Inc. with respect to the quality of the Programs shall be the correction by Crucial Habits, Inc. of any material defects or deficiencies therein, of which Client notifies Crucial Habits, Inc. in writing within thirty (30) days after the completion of that portion of the Services. In the absence of any such notice, the Services shall be deemed satisfactory to and accepted by Client. In no event shall Crucial Habits, Inc. be liable for any loss of profit or revenue by Client, or for any other consequential, incidental, indirect or economic damages incurred or suffered by Client arising as a result of or related to the Program, whether in contract, tort, or otherwise, even if Client has been advised of the possibility of such loss or damages. 

2.3 NOT Therapy: Coaching is not a substitute for therapy. Coaching will be available per the terms outlined in Section 1.2. Outside of those times, if you are in need of immediate services, dial 911 or go to your local emergency room.

SECTION 3: Confidentiality

3.1. Confidentiality: Only authorized users, who have duly attained access to any Programs offered by Crucial Habits, Inc. by personally agreeing to the terms of this Agreement are permitted use and participate with such Programs. Except as expressly authorized by this Agreement, you shall not provide or make available any Documentation, Video, Audio, or any login member credentials to any third party, or use the Documentation, Video, Audio, or any login member credentials to teach any third party, or otherwise disclose or discuss information revealed in any portion of the Program(s) for any purpose. By participating in group coaching, you accept that confidentiality may be limited.  If you choose to incorporate anyone into your coaching process, we cannot guarantee that confidentiality will be maintained by any party or parties that you choose to have involved in your coaching process. By signing this agreement, you are acknowledging that you are aware that confidentiality is limited to the client-coach relationship, and may not necessarily be adhered to by other third parties you have chosen to involve or by attending group coaching or educational sessions.  Group coaching calls/videos will be recorded so that you can access the replays of these calls. These recordings will also be made available to other group members. 

3.2 Intellectual Property: you acknowledges and agrees that Crucial Habits, Inc. and its third party licensors shall be the sole and exclusive owners of any and all patents, patent applications, copyrights, trademarks, service marks, trade secrets and other intellectual property rights, worldwide including but not limited to Audio and/or Visual Presentations, Documentation, and other elements of the Program (“IP Rights”). Except for the limited, revocable license expressly granted to you herein, this Agreement does not grant you any ownership or other right or interest in or to the Audio and/or Visual Presentations, Documentation, and other elements of the System, or any other intellectual property rights of Crucial Habits, Inc., whether by implication, estoppel, or otherwise. Any and all trademarks or service marks that Crucial Habits, Inc. uses in connection with services rendered by Crucial Habits, Inc. are marks owned by Crucial Habits, Inc. or its third party licensors. This Agreement does not grant you any right, license, or interest in such marks, and you shall not assert any right, license, or interest in such marks or any words or designs that are confusingly similar to such marks. 

SECTION 4: Miscellaneous

4.1.  Non transferability: The rights and obligations under this Agreement are personal to you. You may not assign or transfer any rights or obligations under this Agreement.

4.2.  Indemnification: You agree to defend, indemnify and hold harmless Crucial Habits, Inc., its directors, officers, employees, agents, and those of its affiliates (individually, “Indemnified Party” or collectively “Indemnified Parties”), from any and all claims, causes of action, judgments, settlements, losses, damages, demands, liabilities, fines, penalties, litigation and other expenses (including, without limitation, reasonable attorneys’ fees and court costs) asserted by a third party (including governmental agencies) against an Indemnified Party: (a) arising from or relating to the Agreement (including personal injury, death, or property damage) to the extent caused or arising out of the negligence, willful misconduct, breach of this Agreement (by you or an agent of yours; or (b) violation of law by you or an agent of yours. An Indemnified Party agrees to provide prompt notice to You of any claim for which indemnification is sought hereunder and reasonable cooperation by the Indemnified Party in the defense of such claims at your own expense.  No settlement of a claim that affects the rights of the Indemnified Party hereunder shall be entered into without the prior written consent of Indemnified Party. 

4.3.  Integration: This Agreement, along with any additional terms or policies incorporated herein by reference, represents the entire Agreement between you and Crucial Habits, Inc. concerning the Program, and this Agreement supersedes and replaces any prior proposal, representation, or understanding you may have had with Crucial Habits, Inc. relating to the Program, whether oral or written.

4.4.  Amendment:  This Agreement may be amended only by manual signatures by the Parties, which may include electronic signatures, to this Agreement and cannot be amended by other electronic agreements.  If a waiver, amendment or modification of any provision of this Agreement is handwritten, typed or otherwise included within the physical confines of the document, it shall not be effective unless specifically manually initialed by the Party against whom enforcement of such waiver, amendment or modification is sought. 

4.5.  Governing law: This Agreement shall be governed by and interpreted in all respects in accordance with the laws of the United States of America and the State of Wisconsin. The venue for any dispute shall be in Green County, Wisconsin.

4.6 Force Majeure: Crucial Habits, Inc. will not be deemed to have breached these terms and conditions of use for any delay or failure in performance caused by events out of its reasonable control, including acts of God or a public enemy; natural disasters or calamities; epidemic or pandemic; failure of a third party to perform; changes in the laws or regulations; actions or executive orders of any civil, military or regulatory authority; power outage or other disruptions of communication methods or any other cause which would be out of the reasonable control of Crucial Habits, Inc. 

By clicking on the box when signing up for the program you have selected, you are providing the electronic equivalent of your signature and assert that you have read, understood and agreed to this entire document.  If you do not agree with these Terms and Conditions of Use, do not purchase or use the Program or Content.